Terms of use

1. Operator

SpiritEvents.cz (the „Service“) is operated by Petr Pacas, self-employed individual (OSVČ), Business ID 04676718, registered office at Mezníkova 394/14, Nové Dvory, 674 01 Třebíč, Czech Republic, registered in the Czech Trade Licensing Register, Třebíč Municipal Authority, contact email info@spiritevents.cz (the „Operator“). The Operator is not a VAT payer.

2. What SpiritEvents.cz is

SpiritEvents.cz is a discovery service(an events catalogue) for the Czech transformational, cultural and community scene. The Service displays information about upcoming events, organizer profiles, and links to organizers’ own sales channels (e.g. SMSticket, GoOut, Facebook events, organizers’ own websites).

The Operator does not currently sell tickets, does not process payments, and is not a party to any sales contract between an organizer and a visitor. Tickets and registrations are handled directly between the visitor and the organizer (outside the Service).

Native ticketing is in preparation. Once launched, these Terms will be updated in advance to reflect the new rules.

3. User account

Some features (e.g. organization management, team invitations) require an account. The user agrees that the information they provide at registration is true and current.

The account is personal and non-transferable. The user is responsible for the security of their sign-in credentials.

A user may terminate their account at any time by emailing the Operator.

4. Organizer (organization) account

An organizer is a natural or legal person who publishes information about their events through the Service. By creating an organization account, the organizer accepts these Terms.

The organizer is responsible for:

• the accuracy and completeness of event information (title, description, date, venue, prices, capacity);
• holding all necessary rights to the event’s representation (copyright to texts and images, performers’ consents);
• the relationship with visitors, including ticket sales, refunds, cancellations, and inquiries;
• not publishing content that is unlawful, contrary to good morals, or contrary to the ethical principles of the community (discriminatory, fraudulent, misleading, etc.).

The Operator reserves the right to remove content or suspend the account of an organizer who violates these rules.

5. External links and organizer ↔ visitor relationship

The Service links to external sales channels and organizer websites. The Operator is not responsible for the content, availability or accuracy of external sites the Service links to.

Any contract concerning attendance of an event (including payment, refunds, cancellation policy, material changes to the event) is established solely between the organizer and the visitor. The Operator is not a party to this relationship and does not act as a payment intermediary.

6. Intellectual property

By publishing content the organizer grants the Operator a non-exclusive, royalty-free licence to display that content within the Service and related information channels (e.g. organization profile, category listings, search previews, the Operator’s social media and newsletter).

The Service’s own content (code, design, the Operator’s texts) is protected by the Operator’s copyright.

7. Limitation of liability

The Operator provides the Service “as is” and does not warrant its continuous availability. The Operator is not liable for damage arising from:

• unavailability or errors of the Service;
• incorrect or incomplete event information provided by an organizer;
• actions of an organizer or third party (including event cancellation, refused reservation, payment disputes);
• unavailability or content of external sites the Service links to.

8. Refunds and the service fee (applies once the Operator facilitates ticket sales)

If the Operator begins facilitating ticket sales and collecting payments on behalf of an organizer (under a commission/agency agreement), the following rules apply to refunds:

• The service fee is non-refundable regardless of whether the visitor or the organizer paid it. If the Operator refunds a visitor (partially or fully), the service fee is not returned. Rationale: the reservation and transaction service has already been rendered.
• The face price of the ticket is refunded (proportionally for partial refunds).
• Refund processing costs(the payment provider's refund fee) are borne by the organizer and deducted from their payout.

The service fee is shown separately at checkout; the visitor is informed of its existence and amount before completing payment.

9. Account termination

A user may terminate their account at any time. The Operator may terminate an account upon a material breach of these Terms (e.g. publishing unlawful content, repeated deceptive event information).

10. Changes to Terms

These Terms may be updated from time to time. The current version is always published in the Service with its effective date and version. Users will be informed of material changes by email or within the Service with sufficient advance notice.

11. Governing law

Relationships arising from these Terms are governed by Czech law, in particular by Act No. 89/2012 Coll., the Civil Code, and other applicable regulations. Any disputes will be resolved by the competent courts of the Czech Republic.

For more on personal data processing, see the Privacy Policy.